Canadian Rack Technologies Inc. - Industrial Racking Solutions - Frequently Asked Questions (FAQ)

Yes, we do. At Canadian Rack Technologies, we offer a wide range of professional rack installation services. Our installation services are available to clients when purchasing pallet racks. Our install teams come with many years’ experience and are manufacture approved.

You can contact us at any of our locations in Canada to check out our rack stock. Our offices are available in Mississauga and Toronto, and we offer our products and services across many cities in Canada. Feel free to reach out to us for any inquiries regarding our rack stock.

At Canadian Rack Technologies, we offer many types of storage solutions and rack installation services for different racks specially designed to meet your warehouse's specific needs and make managing your warehouse or storage facility easy for you. You don’t have to worry about not finding the right racking system for your business. We ensure that you get exactly what you need.

At Canadian Rack Technologies, we provide one of the most unique and truly in-house turnkey system solutions. We can include warehouse consultation, design and layout, project management, supply of material, delivery, installation, certification, inspections, repairs, and preventive maintenance. 

At Canadian Rack Technologies, we offer a vast number of products all Made in Canada. We support local businesses. Imported material can come with many challenges and not meet codes, which in turn may not be certifiable.

Canadian Rack Technologies offers a warranty of one year, starting from the shipment date from the manufacturing plant or our warehouse on new racks. However, used racks do not come with a warranty, but we ensure that they are properly inspected and meet the standard before sending them out for delivery.

At Canadian Rack Technologies, we offer one time inspection services or annual inspection service custom made to fit your needs. We also have our own in-house engineer available to prepare PSR reports.

Yes, we offer rack repairs and part replacements for racks that might have been damaged in an accident, usually involving forklifts. Our clients rest assured that we will be at their service if they need to repair their racks or replace some damaged parts. 

At Canadian Rack Technologies, we ensure that every rack is well-inspected and in good condition for use before putting them up for sale. However, several factors affect the price of racks which include:

• Size of the rack
• Type of rack
• The location where the rack is being installed 
• The number of levels in the rack
• The physical and functional capacity of the rack if it’s a used rack

At Canadian Rack Technologies, we accept a variety of payment options, including company cheques, credit cards such as Visa and Mastercard, EFT’s, wire transfers, and cash payments. Clients can make use of whatever payment platform is most suitable for them to purchase their storage racks.

We have many affiliates that we can recommend that offer leasing services on our racking products for different types of racks and accessories. They also offer financing for both new and used racks. You can contact us for more information on leasing or getting financing for any of our racking products.

The delivery time for a new or used racking system ranges between 8 to 12 weeks, depending on the rack type, size, and any specific preparations that need to be made before the rack can be delivered. Lead times can vary on the number of orders the manufacturers have in-house.

Yes we do! At Canadian Rack Technologies, we offer top value for used pallet racking. We also offer professional removal services. Our team can come into your facility (or send us pictures) to evaluate the type of racking system you have and make a fair market value offer. 

Canadian Rack Technologies has top-notch customer service. You can contact us by visiting our website and using our contact information. We are always ready and willing to hear from you and attend to any concerns you might have regarding your order.

Yes, we can. Canadian Rack Technologies helps clients make the best rack decisions for their business. We can offer advice on the best rack options for your business and how to make the most of your racking system and available storage space in your warehouse. Feel free to reach out to us with any questions or inquiries concerning your racking system.